Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Hedrick

Michael Hedrick

November 8, 2024

5  out of  5
rating by Michael Hedrick
"Excellent service with a smile! I’ve always dealt with Matt who does everything he can to get you taken care of. Would definitely recommend to anyone. Like a good neighbor 💁🏼‍♂️"
Profile photo of Matt Sklenka

Matt Sklenka

November 8, 2024

5  out of  5
rating by Matt Sklenka
"My agent, Matt Kerrigan, initially cut my auto insurance in half. When I changed vehicles, he was very helpful and responsive in completing. I highly recommend this State Farm agency and Matt Kerrigan."
Profile photo of Fidel Rodriguez

Fidel Rodriguez

November 5, 2024

5  out of  5
rating by Fidel Rodriguez
"I Am Very Happy And Pleased With The Way Justin Treated Me In Our Meeting On 11/5/2024, He Is A Kind, Curteous And Honest State Farm Agent, He Explained All The Details Of My Insurance PoliciesAnd Gave Me Advice And Suggestions As To What Coverage I Should Obtain, On Top Of Saving Me Tons Of Money Compared To What I Was Paying For The Policies I Had Prior With The Other Insurance Company Is Unbeliavable How Much I Am Saving! I Highly Reccommend Justin As Your State Farm Insurance Agent You Will Not Be Disappointed. Thank You Justin! Sincerely: Fidel Rodriguez"
We responded:
"Fidel - Thank you. It was a pleasure working with you!"
Profile photo of Brendan Edgar

Brendan Edgar

November 1, 2024

5  out of  5
rating by Brendan Edgar
"Justin and Keith have always been very easy to work with and timely in their communication. Exceptional service!"
We responded:
"Brendan - we appreciate you! Thanks for sharing your feedback."
Profile photo of Thomas

Thomas

October 31, 2024

5  out of  5
rating by Thomas
"Great service and very friendly guy !"
We responded:
"Thank you Thomas - we appreciate you. "
Profile photo of Carole Cohen

Carole Cohen

October 29, 2024

5  out of  5
rating by Carole Cohen
"It's great to work with a neighborhood brick and mortar team for my insurance needs. The staff, especially but not limited to Keith Garrett, are professional, knowledgeable and helpful whenever I have questions. I highly recommend them, so give Keith a call."
We responded:
"Carole - We are proud to be here in the neighborhood. Thank you for sharing your feedback!"
Profile photo of Alexander Karpinia

Alexander Karpinia

October 14, 2024

5  out of  5
rating by Alexander Karpinia
"Worked with Keith under Justin Ragor and the process was quick, simple, and no issues. Keith was able to get a quote and was responsive if I ever had a question. Easy to work with"
We responded:
"Alexander - thanks for sharing feedback, and thanks for allowing us to earn your business!"
Profile photo of Scott Adkins

Scott Adkins

October 11, 2024

5  out of  5
rating by Scott Adkins
"Keith Garrett always goes above and beyond with his customer service."
We responded:
"Thanks so much for sharing your feedback! We truly appreciate your business!"
Profile photo of Nichole Dorsey

Nichole Dorsey

March 22, 2024

5  out of  5
rating by Nichole Dorsey
"Justin is absolutely amazing. Has been our agent for many years. He recently helped me and my family with life insurance planning for my parents. I was truly amazed at how detailed and understanding he was explaining everything. My family appreciates everything you do! Thank you Justin!"
Profile photo of Rachid Darkaoui

Rachid Darkaoui

March 4, 2024

5  out of  5
rating by Rachid Darkaoui
"Great service, thanks Justin"
Profile photo of Linda G. Bluhm

Linda G. Bluhm

January 29, 2024

5  out of  5
rating by Linda G. Bluhm
"Close to home!!!"
Profile photo of Rick Dorrington

Rick Dorrington

December 18, 2023

5  out of  5
rating by Rick Dorrington
"Smooth transaction With Jennifer this morning getting my insurance changed over. Justi Ragor State Farm Insurance. Best office in Ohio."
Profile photo of Chris Richardson

Chris Richardson

November 14, 2023

5  out of  5
rating by Chris Richardson
"Justin and his team provide wonderful customer service. It's also nice to know that it's backed by the reliability of a company like State Farm. I moved my account to Justin's office when my old agent retired and I couldn't be happier. Justin, Keith, and Matt have been great to work with. They have found me savings and offered me new policies to further protect me, my car, and home."
Profile photo of George Kash

George Kash

November 14, 2023

5  out of  5
rating by George Kash
"Does my business and personal.. would not deal with anyone else.. professional and very prompt.."
Profile photo of Daniel Walker

Daniel Walker

November 14, 2023

5  out of  5
rating by Daniel Walker
"5 Stars - - - - ->WOW....I don't write a lot of reviews but definitely wanted to give a big shout out to Keith and Matt. State Farm: who would have thought so much love and concern for the customer would be found here. Well, I hope you find out. Amazing talented Employees. I am a single dad on a budget, and they understood the challenge and met me where I needed. Thanks to all of these valuable employees."
Profile photo of Anthony Kerrigan

Anthony Kerrigan

November 14, 2023

5  out of  5
rating by Anthony Kerrigan
"I've used their services for years, it's always been top notch and always can count on the team if anything was ever needed! Highly recommend giving them a call for all insurance needs!!"
Profile photo of Greg Bentkowski

Greg Bentkowski

November 14, 2023

2  out of  5
rating by Greg Bentkowski
"The man was a 5 star agent until you needed him. Today, I would rate him 1.5 stars. About 8 weeks ago, my son had his car vandalized for the second time in 2 months. I called Justins office to start a claim. His help took the information needed. After 48 hours of no call back, I called his office again in which Justin was just now starting the claim. First was a 48 hour delay on starting the claim. Then there was the no show by the adjuster to the car. Then there was no information provided to me on which facilities were State Farm Approved. We took it to the same repair shop as the first time. This lack of communication and lack of details by Ragor cost me $1600 out of pocket. I have since moved agents, hoping my next one is more detailed oriented and have entertained moving insurance companies. THE LAST TIME JUSTING RETURNED MY PHONE CALL WAS SEPT 22, 2023. TODAY IS NOV 11, 2023. That doesn't sound like a guy who cares about his customers. ill be more than happy to have conversation with you if you are interested in him being your agent."
Profile photo of korey kane

korey kane

November 2, 2023

5  out of  5
rating by korey kane
"Friendly staff! Overall great experience."
We responded:
"Thanks Korey - we appreciate your business!"
Profile photo of Thomas Miller

Thomas Miller

May 6, 2023

5  out of  5
rating by Thomas Miller
"I met Justin at the Hooley event at Kamm's corner 6 years and have been with his outfit since. I had to make a claim this year due to my van being stolen and everything that Justin has told me within that 6-year period has been true. He really does have your back! His staff is extremely helpful with amazing customer service. "Thank you Karrie" not only are they compassionate, they get results! Thank you guys also for being a staple in the community. Truly appreciate you helping me through this. Unfortunate time 🙏"
Profile photo of Trisha O'Keefe

Trisha O'Keefe

April 28, 2023

5  out of  5
rating by Trisha O'Keefe
"This is the best insurance agency that I have ever been with. It's nice not having to call a call center to add or change info. The insurance agent that took care of me is Matt, and he gives world class customer service! I emailed him yesterday that I traded in my car, and I needed new insurance put on my new car. He had it done within an hr! If you're looking for quality, realability, and good agents, this is the place to go!"
Profile photo of ROBERT The KJ Rob

ROBERT The KJ Rob

February 21, 2023

5  out of  5
rating by ROBERT The KJ Rob
"Great experience with Justin. He took my call immediately upon finishing a prior call and was friendly and welcoming the entire time we were on the phone. He detailed my coverage and explained to me what was involved in the process. He was able to wrap together my Auto and home in a quote that was even less then he originally quoted on Auto alone. Thank You very much Justin with State Farm!"
Profile photo of William Le

William Le

February 17, 2023

5  out of  5
rating by William Le
"I work primarily with Jennifer Stevens for my insurance needs. Service has always been top notch and with great pricing. Response time is stellar and have no reservations with referring this agency anyone's insurance needs."
Profile photo of Marlo McClellan

Marlo McClellan

October 27, 2022

5  out of  5
rating by Marlo McClellan
"Great service!"
Profile photo of Diane Walker

Diane Walker

August 18, 2022

5  out of  5
rating by Diane Walker
"And like a good neighbor Justin Ragor and Jennifer Stevens have always been there to answer question and assist with any and all of my insurance needs. Thank You State Farm."
Profile photo of Aylah Rae

Aylah Rae

July 27, 2022

5  out of  5
rating by Aylah Rae
"Who is Jake from state farm ? Matthew is where it's at on getting a awesome affordable policy!!!!!"